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OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
218 ratings and 149 comments received in the last 90 days.
24 February 2026
Kevin and Molly very helpful and on top of my requirements
24 February 2026
Excellent service
17 February 2026
Rhys Phillips looked after the sales process from start to finish. He was always very easy to deal with, transparent negotiations and good feedback throughout the sales / delivery process. In addition Mollie Cotterell was excellent with handover.
15 February 2026
Everything from test drive to handover was perfect. The guys at Cotswold looked after us superbly and the whole experience felt special.
15 February 2026
Kevin was extremely helpful in finding the best car for me. He was extremely thorough in detailing all options.
04 February 2026
Outstanding service from start to finish! Very friendly team in Hereford. On hand to answer any questions/reassure. No pressure, very pleasant team to deal with. They went all out to make our collection day that little bit more special.
03 February 2026
Jordan and the team at Cotswold Hereford were brilliant. He is a great chap to deal with and really does care.
18 January 2026
Rhys Pillips and Mollie Cotterell
15 January 2026
From start to finish everything ran smoothly. Kevin was so good
15 March 2026
Very prompt service at short notice by Iwan Robins and technician Russ Shailes
15 March 2026
Excellent service, efficient and friendly manner
15 March 2026
Andrew was outstanding.
14 March 2026
Vehicle was completed in the time frame allocated.
13 March 2026
Good booking process, prompt attention on arrival, fast and comprehensive communication and extreme patience applied to a pernickety customer who changed his mind (me). Car was still ready when we needed it.
12 March 2026
Comfortable surroundings, great coffee. Attentive service from Andrew.
12 March 2026
Always nice and profesional service for you BMW. Discounts depending on car age and superb customer service! Free car wash adds up!
11 March 2026
The repair on my front spoiler was an excellent repair
11 March 2026
Clear advice and prompt service
09 March 2026
Easy to book, good communication and efficient service.
FIND Cotswold Hereford BMW
Address
- Roman Road, Hereford, HR1 1LN
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:09:00 - 17:00
- Sun:Closed (Online only)
Phone
- 01432 375555
Hereford as well as surrounding areas including Leominster, Ross-on-Wye, Monmouth and Ledbury
Address
- Roman Road, Hereford, HR1 1LN
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:00 - 13:00
- Sun:Closed
Phone
- 01432 808271
Hereford as well as surrounding areas including Leominster, Ross-on-Wye, Monmouth and Ledbury
Address
- Roman Road, Hereford, HR1 1LN
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:00 - 13:00
- Sun:Closed
Phone
- 01432 375560
Hereford as well as surrounding areas including Leominster, Ross-on-Wye, Monmouth and Ledbury
Address
- Savery Place, Shannon Way, Tewkesbury, Gloucestershire, GL51 9SG
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:Closed
- Sun:Closed
Phone
- 01684 855060
Hereford as well as surrounding areas including Leominster, Ross-on-Wye, Monmouth and Ledbury
06 March 2026
Very happy with the service at BMW Hereford. BMW Hereford